PRIVACY POLICY

CREATIVE MINDS DEVELOPMENT CENTER PARENT APP

Last Updated: November 1, 2025
Effective Date: November 1, 2025

INTRODUCTION

Creative Minds Development Center (hereinafter, “the Center”, “we”, “our”) respects the privacy of parents, legal guardians, and minors (“you”, “the User”, “Users”) who use the Creative Minds Development Center Parent App mobile application (“the Application”).

This Privacy Policy explains how we collect, use, store, protect, and share personal information that you and your child provide through the Application.

By using the Application, you accept the practices described in this Privacy Policy. If you do not agree, please do not use the Application.

1. INFORMATION WE COLLECT

We collect different types of information to support childcare, communication, and safety.

1.1 Parent/Guardian Personal Information

Full name
Email address
Phone number(s)
Home address
Relationship to the child
Workplace name and contact information
User account credentials (passwords are encrypted)
Language and notification settings
Emergency contact information

1.2 Child Personal Information

Full name and date of birth
Gender and preferred language
Assigned classroom and schedule
Allergies, medical needs, and emergency instructions
Attendance and daily care logs
Meals, naps, diaper/bathroom routine
Behavior, participation, and development notes
Photos and videos taken during activities
Authorized pick-up contacts

1.3 Device and Technical Information

Device type and operating system
IP address (approximate location only)
App version and usage activity
Push notification token
Error or crash data for troubleshooting

1.4 Communications

Messages exchanged through the Application
Attachments shared
Communication timestamps and history

2. HOW WE COLLECT INFORMATION

Information you provide directly (registration, messages, profile updates)
Information recorded by teaching and administrative staff
Automatically collected usage and device data
Push notification services (Firebase/APNS)

3. HOW WE USE THE INFORMATION

3.1 Educational and Care Services

Provide childcare and support learning
Document progress and development
Respond to needs and emergencies

3.2 Communication

Daily activity updates
Announcements and reminders
Emergency alerts

3.3 Security and Verification

Verify authorized pick-up persons
Prevent unauthorized account access

3.4 Legal Compliance

Meet licensing and childcare regulations
Maintain required records

4. LEGAL BASIS FOR DATA PROCESSING

Consent provided when registering and accepting this Policy
Contract performance to provide childcare services
Legal obligations applicable to childcare centers
Vital interests in emergencies

5. HOW WE SHARE INFORMATION

We do not sell or commercialize personal information.

Information may be shared only with:

Authorized staff under confidentiality agreements
Service providers supporting secure hosting and notifications
Regulatory, legal, or child protection authorities when required by law
Emergency medical personnel if needed

6. CHILDREN’S PRIVACY (COPPA)

We only collect personal information with verifiable parental consent
We do not allow children to use the Application independently
Parents may review, update, or request deletion of information

7. INFORMATION SECURITY

Encrypted data transmission (SSL/TLS)
Encrypted passwords and secure storage
Role-based access controls
Audit logging and breach response procedures

No system is 100% secure. Users must protect their passwords and devices.

8. INFORMATION RETENTION AND DELETION

Information is retained only as long as necessary
Data is securely deleted when no longer required or upon request (when legally permissible)

9. YOUR PRIVACY RIGHTS

Access, correct, or update your information
Request deletion where legally permitted
Withdraw consent for future processing

10. COOKIES AND TRACKING

We use cookies and device identifiers for secure login and essential Application functions. You may adjust device or browser settings, but some features may be affected.

11. INTERNATIONAL DATA TRANSFERS

Data is stored in the United States. Some providers may store data in other regions under secure agreements.

12. CONTACT INFORMATION

Creative Minds Development Center
Privacy Officer
3748 W Montrose Ave, Chicago, IL 60618, USA
Email: pmontanez@creativemindschicago.com
Phone: +1 (773) 754-7760
Office Hours: Monday to Friday, 8:00 a.m. – 6:00 p.m.

CONSENT

By using the Application, you confirm that you have read and agree to this Privacy Policy.

Creative Minds App Privacy Policy